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Update Your Own Website....
If you would like to update your own website, you can purchase and install Adobe® Contribute®.
Adobe® Contribute® enables content authors to quickly and easily update existing websites and blogs while maintaining site integrity — with no technical expertise required.
(Technical support for installation, setup and use to be provided by Adobe.)
Request Website Updates from Webeclectic.com...
Once your website is complete and live, you can request updates from Webeclectic.com by submitting them to our support e-mail address. Below are detailed directions:
WHERE to send website update requests:
If you would prefer to have Webeceltic.com complete website updates for you, website update requests must be e-mailed to our support e-mail address (support@webeclectic.com). Unlike the general correspondence e-mail address, the support e-mail address is forwarded to the production department so update requests can be worked on even if someone isn't in the office to reply to the general correspondence e-mail address (webdesign@webeclectic.com).
WHAT to send:
The first time you request an update, we'll need the FTP information for your website. (This consists of the server name, user name and password; please verify with your hosting company if you don't have this information - user name and password will generally be case sensitive.)
To avoid any confusion or delays for any requested updates, please be sure to always include the exact URL's for each page to be updated, as well as the URL(s) of any links that need to be added. If all pages on the site require a given update, you can simply include your website's domain and indicate that the update is "site-wide". Please include clear directions about what needs to be done.
All website content must be supplied by e-mail (or by yousendit.com if the files are larger than 10 MB). Please spell check all text content. If any artwork files need to be updated, it is quickest and most cost-effective if you can provide any necessary font file(s) in a format that can be used on a PC (with Windows) as well as the original layered Photoshop .psd file(s) if available. If no font is supplied, the choices are to match the font to the closest one we have (which may result in an inconsistent look) or to purchase the font and add it to the update invoice (usually approx. $30.00 and up). Likewise, if no artwork files are supplied, we can re-create the artwork from scratch but it's more time consuming and expensive than if the files are provided. For more information re: the file types we accept, please see our File Specifications page.
PRICING and billing:
Submitting multiple update requests together can result in cost savings. Invoices are e-mailed to the contact e-mail address on file at the end of any month that updates are requested in. Payment is due in 15 days. Please contact us at our general correspondence e-mail address (webdesign@webeclectic.com) for pricing information.
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